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Master Agreement Last updated: 06/06/2026

Master Terms of Service

These Master Terms of Service govern access to and use of RDK REVENUE LLC services, accounts, platforms, products, and related offerings.

Document ID
LEG-001
Version
2.0
Status
Approved
Published
06/06/2026
Effective
06/06/2026
Contents
1. INTRODUCTION 2. COMPANY INFORMATION 3. DEFINITIONS 4. SERVICES COVERED 5. ACCEPTANCE OF TERMS 6. ACCOUNT ELIGIBILITY 7. ACCOUNT REGISTRATION 8. CUSTOMER VERIFICATION & FRAUD PREVENTION 9. ACCOUNT SECURITY 10. CUSTOMER RESPONSIBILITIES 11. ACCEPTABLE USE 12. RESOURCE USAGE & FAIR USE 13. THIRD-PARTY PROVIDERS 14. SERVICE MODIFICATIONS 15. FUTURE SERVICES 16. DOMAIN SERVICES 17. DOMAIN REGISTRATION 18. REGISTRY & REGISTRAR COMPLIANCE 19. DOMAIN RENEWALS 20. DOMAIN TRANSFERS 21. PREMIUM DOMAINS 22. WHOIS PRIVACY SERVICES 23. DNS SERVICES 24. PREMIUM DNS SERVICES 25. HOSTING SERVICES 26. SHARED HOSTING 27. WORDPRESS HOSTING 28. VPS SERVICES 29. DEDICATED SERVERS 30. MANAGED SERVICES 31. SERVICE AVAILABILITY 32. MAINTENANCE 33. BACKUPS 34. BACKUP DISCLAIMER 35. FREE MIGRATION SERVICES 36. SUSPENSION FOR RESOURCE ABUSE 37. CUSTOMER CONTENT 38. EMAIL SERVICES 39. EMAIL DELIVERY DISCLAIMER 40. ANTI-SPAM REQUIREMENTS 41. MICROSOFT 365, ZOHO & OX SERVICES 42. SECURITY SERVICES 43. AUTHORIZED SECURITY TESTING 44. VULNERABILITY SCANNING 45. MALWARE SERVICES 46. RDKSEC SERVICES 47. WEBSITE SECURITY SERVICES 48. PCI SERVICES 49. COMPLIANCE DISCLAIMER 50. FEES & BILLING 51. PAYMENT METHODS 52. RECURRING BILLING 53. PRICE CHANGES 54. TAXES 55. REFUNDS 56. CHARGEBACKS 57. COLLECTION COSTS 58. LATE PAYMENTS 59. PAYMENT DISPUTES 60. SUSPENSION OF SERVICES 61. IMMEDIATE SUSPENSION RIGHTS 62. TERMINATION 63. CUSTOMER TERMINATION 64. DATA DELETION AFTER TERMINATION 65. INTELLECTUAL PROPERTY RIGHTS 66. CUSTOMER CONTENT 67. FEEDBACK 68. CONFIDENTIALITY 69. PRIVACY 70. DATA PROCESSING ADDENDUM 71. DATA PROTECTION 72. FORCE MAJEURE 73. DISCLAIMER OF WARRANTIES 74. LIMITATION OF LIABILITY 75. LIABILITY CAP 76. INDEMNIFICATION 77. EXPORT CONTROLS 78. SANCTIONS COMPLIANCE 79. DISPUTE RESOLUTION 80. BINDING ARBITRATION 81. CLASS ACTION WAIVER 82. JURY TRIAL WAIVER 83. LIMITATION PERIOD 84. INJUNCTIVE RELIEF 85. ASSIGNMENT 86. MODIFICATIONS 87. SEVERABILITY 88. ENTIRE AGREEMENT 89. CONTACT INFORMATION 90. CORPORATE ADDRESS 91. OPERATIONAL OFFICE 92. FINAL LEGAL NOTICE
Related
Privacy Policy Cookie Policy Payment Terms & Billing Policy Service Order Terms

1. INTRODUCTION

These Master Terms of Service ("Agreement", "Terms", or "Terms of Service") constitute a legally binding agreement between RDK REVENUE LLC ("RDK", "Company", "we", "our", or "us") and any individual, business, organization, government entity, or other legal person ("Customer", "Client", "User", or "you") who accesses, purchases, subscribes to, registers for, or otherwise uses any service provided by RDK.

By creating an account, purchasing services, accepting a proposal, signing an agreement, paying an invoice, activating a service, or otherwise using any RDK service, Customer agrees to be bound by these Terms and all policies incorporated herein by reference.

If Customer does not agree with these Terms, Customer must not access or use RDK services.

2. COMPANY INFORMATION

Registered Entity

Registered Address

8206 Louisiana Blvd NE, Ste A #8574

Albuquerque, New Mexico 87113

United States

Operational Office

67, Kurukuattala

Kadugannawa, Kandy 20300

Sri Lanka

Official Website

rdkrevenue.com

rdkrevenue.pw

rdkrevenue.com.lk

3. DEFINITIONS

For purposes of this Agreement:

Account

Means any customer account created with RDK.

Services

Means all products, software, platforms, hosting, domain services, security services, consulting services, and related offerings provided by RDK.

Customer Data

Means information, content, files, databases, communications, and materials submitted, stored, processed, or transmitted through the Services.

Personal Data

Means information relating to an identified or identifiable natural person.

Domain Name

Means any Internet domain registered, renewed, transferred, managed, or otherwise serviced through RDK.

Hosting Services

Means shared hosting, VPS hosting, dedicated servers, cloud hosting, reseller hosting, WordPress hosting, Windows hosting, and related infrastructure services.

Security Services

Means vulnerability scanning, malware monitoring, security monitoring, security assessments, penetration testing, PCI-related services, and related cybersecurity services.

Third-Party Provider

Means any vendor, supplier, registrar, payment processor, cloud provider, software provider, or other third party utilized by RDK.

4. SERVICES COVERED

These Terms govern all products and services offered by RDK including, without limitation:

Domain Services

* Domain Registration

* Domain Renewals

* Domain Transfers

* Whois Privacy Services

* Premium DNS

* Domain Management Services

Hosting Services

* Shared Hosting

* WordPress Hosting

* Windows Hosting

* Reseller Hosting

* VPS Hosting

* Dedicated Servers

* Managed Hosting Services

Email Services

* Microsoft 365

* Zoho Mail

* OX App Suite

* Business Email Hosting

Security Services

* RDKSec Services

* Vulnerability Scanning

* Security Monitoring

* Malware Monitoring

* Malware Removal

* Website Security Services

* SSL Certificate Services

* PCI Compliance Support Services

Professional Services

* Consulting

* Managed IT Services

* Security Assessments

* Incident Response Services

* Technical Support Services

* Training Services

Future services introduced by RDK shall also be governed by these Terms unless separate terms are expressly published.

5. ACCEPTANCE OF TERMS

Customer accepts these Terms by:

* Creating an account;

* Submitting an order;

* Accepting a quotation;

* Executing a service agreement;

* Clicking an acceptance button;

* Paying an invoice;

* Activating services;

* Continuing to use services after updates.

Electronic acceptance shall have the same legal effect as a handwritten signature.

6. ACCOUNT ELIGIBILITY

Customer represents and warrants that:

* Customer is at least eighteen (18) years of age;

* Customer possesses legal capacity to enter contracts;

* Customer is authorized to bind any organization represented;

* Information supplied is accurate and complete;

* Customer will maintain current contact information.

RDK may refuse service to any person or entity at its sole discretion.

7. ACCOUNT REGISTRATION

Customers must provide accurate and complete information during registration.

Customer shall promptly update information including:

* Name

* Company Information

* Mailing Address

* Telephone Number

* Email Address

* Billing Information

RDK may suspend accounts containing false, incomplete, or misleading information.

8. CUSTOMER VERIFICATION & FRAUD PREVENTION

To prevent fraud, abuse, and unlawful activity, RDK reserves the right to conduct verification procedures.

RDK may request:

* Government-issued identification;

* Business registration records;

* Proof of address;

* Payment verification documents;

* Domain ownership verification;

* Additional documentation reasonably necessary for verification.

Failure to complete verification may result in:

* Order cancellation;

* Service suspension;

* Service termination;

* Refund denial where fraud is suspected.

RDK may utilize third-party fraud detection and risk assessment systems.

9. ACCOUNT SECURITY

Customer is responsible for maintaining the confidentiality of account credentials.

Customer shall:

* Protect passwords;

* Maintain secure authentication methods;

* Restrict unauthorized access;

* Notify RDK immediately of suspected compromise.

Customer is responsible for all activity occurring under the account unless prohibited by applicable law.

10. CUSTOMER RESPONSIBILITIES

Customer agrees to:

* Comply with applicable laws;

* Comply with these Terms;

* Comply with incorporated policies;

* Use services only for lawful purposes;

* Cooperate with investigations;

* Maintain appropriate backups;

* Maintain security controls appropriate to their environment.

Customer remains solely responsible for Customer Data and activities conducted through Customer accounts.

11. ACCEPTABLE USE

Customer shall not use Services to:

* Violate laws;

* Distribute malware;

* Conduct phishing activities;

* Engage in fraud;

* Facilitate cybercrime;

* Distribute spam;

* Infringe intellectual property rights;

* Harass individuals;

* Interfere with networks or systems;

* Conduct unauthorized access activities.

Additional restrictions are described within the Hosting Acceptable Use Policy and related policies.

12. RESOURCE USAGE & FAIR USE

Customer shall not consume resources in a manner that materially degrades service performance for others.

RDK may restrict, throttle, suspend, or terminate services generating excessive:

* CPU usage;

* Memory usage;

* Storage consumption;

* Network traffic;

* Email volume;

* Database activity;

* API requests.

Fair use determinations shall be made in RDK's reasonable discretion.

13. THIRD-PARTY PROVIDERS

RDK utilizes third-party providers including, but not limited to:

* Registrars;

* Cloud providers;

* Data center providers;

* Payment processors;

* Certificate Authorities;

* Email providers;

* Security vendors.

Customer acknowledges that portions of the Services depend upon third-party systems and that service availability may be affected by such providers.

Third-party services may be subject to additional terms and restrictions.

14. SERVICE MODIFICATIONS

RDK may:

* Modify services;

* Upgrade infrastructure;

* Replace technologies;

* Introduce new features;

* Retire products;

* Modify pricing structures;

* Change service offerings.

Where commercially practical, advance notice will be provided.

RDK shall not be liable for modifications reasonably necessary for business, operational, legal, or security purposes.

15. FUTURE SERVICES

Unless separate terms are published, all future services, applications, software, AI services, cybersecurity products, hosting products, and related offerings introduced by RDK shall automatically be governed by these Terms.

16. DOMAIN SERVICES

RDK provides domain-related services including:

* Domain Registration

* Domain Renewals

* Domain Transfers

* Whois Privacy Services

* DNS Services

* Premium DNS Services

* Domain Management Services

All domain services are subject to:

* ICANN requirements;

* Registry requirements;

* Registrar requirements;

* Applicable laws;

* RDK Domain Service Agreements.

Domain registrations are not guaranteed until accepted by the applicable registry.

Submission of a domain order does not guarantee successful registration.

17. DOMAIN REGISTRATION

Customer represents and warrants that:

* Registration information is accurate;

* Registration information is complete;

* Registration information remains current;

* Registration does not violate applicable laws.

Customer is responsible for maintaining accurate registrant information.

Failure to maintain accurate information may result in:

* Domain suspension;

* Domain cancellation;

* Loss of registration rights.

18. REGISTRY & REGISTRAR COMPLIANCE

Customer agrees to comply with:

* ICANN Consensus Policies;

* Registry policies;

* Registrar requirements;

* UDRP requirements;

* RDAP requirements;

* Applicable registration agreements.

RDK may take actions required by registries or registrars including:

* Suspension;

* Transfer restrictions;

* Domain holds;

* Domain cancellation.

Such actions may occur without prior notice where required.

19. DOMAIN RENEWALS

Customer is responsible for monitoring domain expiration dates.

RDK may provide renewal reminders as a courtesy.

Customer acknowledges:

* Renewal notices are not guaranteed;

* Failure to receive notices does not excuse non-renewal;

* Expired domains may become unavailable.

Domain renewals are generally non-refundable.

20. DOMAIN TRANSFERS

Domain transfers are governed by:

* Domain Transfer Policy;

* ICANN Transfer Policies;

* Registry requirements.

Customer acknowledges:

* Transfer locks may apply;

* Verification procedures may apply;

* Transfer fees may apply.

RDK reserves the right to deny transfer requests where legally permitted.

21. PREMIUM DOMAINS

Certain domain names may be designated as premium domains by registries.

Premium domains may:

* Carry premium registration fees;

* Carry premium renewal fees;

* Carry premium transfer fees.

Where pricing discrepancies occur due to:

* Registry updates;

* Technical errors;

* Synchronization failures;

RDK may cancel affected transactions and issue refunds where appropriate.

22. WHOIS PRIVACY SERVICES

Whois Privacy Services are governed by the Whois Privacy Service Agreement.

Customer acknowledges:

* Privacy services may not be available for all TLDs;

* Abuse complaints may be forwarded;

* Privacy protections may be removed where required by law;

* Privacy protections may be removed for repeated abuse.

RDK does not guarantee anonymity.

23. DNS SERVICES

DNS services are provided on an "AS AVAILABLE" basis.

Customer remains responsible for:

* DNS configurations;

* Zone records;

* Domain routing decisions.

RDK shall not be liable for losses arising from:

* DNS misconfiguration;

* Customer errors;

* Third-party DNS failures.

24. PREMIUM DNS SERVICES

Premium DNS services may include:

* Enhanced availability;

* DNS monitoring;

* Security features;

* Advanced DNS controls.

Premium DNS services are subject to separate service terms.

Premium DNS fees are generally non-refundable.

25. HOSTING SERVICES

Hosting services may include:

* Shared Hosting;

* WordPress Hosting;

* Windows Hosting;

* Reseller Hosting;

* VPS Hosting;

* Dedicated Servers;

* Managed Hosting Services.

Hosting services are provided subject to:

* Hosting Terms of Service;

* Hosting Acceptable Use Policy;

* Applicable Service Level Agreements.

26. SHARED HOSTING

Shared hosting environments allocate infrastructure resources among multiple customers.

Customer acknowledges:

* Resources are shared;

* Resource limits apply;

* Performance may vary.

RDK may suspend or restrict accounts that adversely affect shared environments.

27. WORDPRESS HOSTING

WordPress hosting may include:

* WordPress updates;

* Security hardening;

* Malware scanning;

* Managed services.

Customer remains responsible for:

* Content;

* Themes;

* Plugins;

* Custom code.

RDK is not responsible for third-party plugin vulnerabilities.

28. VPS SERVICES

RDK may offer:

* Linux VPS;

* Windows VPS;

* Container VPS;

* Storage VPS;

* Managed VPS;

* Unmanaged VPS.

For unmanaged services, Customer is responsible for:

* Operating systems;

* Security patches;

* Configuration;

* Backups;

* Software maintenance.

Managed services are governed by applicable service descriptions.

29. DEDICATED SERVERS

Dedicated server offerings may be:

* Managed;

* Unmanaged.

Customer responsibilities depend on the purchased service level.

Hardware replacement timeframes are provided on a commercially reasonable efforts basis.

Specific response commitments require a separate SLA.

30. MANAGED SERVICES

Managed hosting plans may include:

* Monitoring;

* Patch management;

* Security assistance;

* Performance monitoring;

* Operational support.

Managed services do not guarantee:

* Security;

* Compliance;

* Continuous availability.

31. SERVICE AVAILABILITY

RDK strives to maintain reliable service availability.

Availability may be affected by:

* Maintenance;

* Security incidents;

* Third-party failures;

* Force majeure events;

* Internet disruptions.

Service availability commitments are governed exclusively by applicable Service Level Agreements.

32. MAINTENANCE

RDK may perform:

* Scheduled maintenance;

* Emergency maintenance;

* Security updates;

* Infrastructure upgrades.

Maintenance may result in temporary service interruptions.

Advance notice will be provided where commercially practical.

33. BACKUPS

Backup services vary depending on service plans.

RDK may provide:

* Weekly backups;

* Customer-managed backups;

* Plan-specific backup options.

Customers remain solely responsible for maintaining independent backups of critical information.

34. BACKUP DISCLAIMER

RDK does not guarantee:

* Backup availability;

* Backup completeness;

* Backup accuracy;

* Backup retention;

* Successful restoration.

Failure of backup systems shall not create liability beyond limitations established in this Agreement.

35. FREE MIGRATION SERVICES

Migration services may be offered according to the Free Migration Policy.

Migration completion times vary depending on:

* Service complexity;

* Data volume;

* Platform compatibility;

* Resource availability.

RDK does not guarantee migration completion within any specific timeframe.

36. SUSPENSION FOR RESOURCE ABUSE

RDK may suspend, restrict, or terminate services generating:

* Excessive CPU utilization;

* Excessive memory usage;

* Excessive network traffic;

* Excessive storage consumption;

* Excessive email activity.

Emergency actions may occur without prior notice.

37. CUSTOMER CONTENT

Customer retains ownership of Customer Content.

Customer grants RDK a limited license necessary to:

* Host content;

* Process content;

* Transmit content;

* Provide services.

Customer is solely responsible for content legality and compliance.

38. EMAIL SERVICES

RDK may provide email-related services including:

* Microsoft 365

* Zoho Mail

* OX App Suite

* Business Email Hosting

* Email Migration Services

* Email Security Services

Email services are subject to:

* Email Hosting Terms of Service

* Anti-Spam Policy

* Applicable third-party provider terms

Third-party providers may maintain separate service agreements and operational requirements.

39. EMAIL DELIVERY DISCLAIMER

Customer acknowledges that email delivery depends upon numerous factors outside RDK's control including:

* Recipient mail servers;

* Spam filtering systems;

* Internet routing;

* Sender reputation;

* Third-party providers.

RDK does not guarantee:

* Message delivery;

* Inbox placement;

* Delivery rates;

* Blacklist avoidance;

* Delivery timing.

40. ANTI-SPAM REQUIREMENTS

Customers shall comply with:

* Anti-Spam Policy;

* CAN-SPAM requirements;

* Applicable marketing laws;

* Industry best practices.

Customers may not use Services for:

* Unsolicited bulk email;

* Purchased mailing lists;

* Phishing campaigns;

* Fraudulent email activities.

RDK may immediately suspend accounts engaged in spam activity.

41. MICROSOFT 365, ZOHO & OX SERVICES

Where RDK resells or facilitates third-party email services:

* Customer remains subject to provider terms;

* Service availability depends upon provider infrastructure;

* Provider restrictions may apply.

RDK is not responsible for third-party service interruptions.

42. SECURITY SERVICES

RDK may provide cybersecurity-related services including:

* Vulnerability Assessments;

* Penetration Testing;

* Security Monitoring;

* Malware Monitoring;

* Malware Removal;

* Website Security Services;

* PCI Services;

* Compliance Support Services.

Security services are designed to assist customers in managing risk but do not guarantee security outcomes.

43. AUTHORIZED SECURITY TESTING

Customer represents and warrants that Customer:

* Owns the assets being tested; or

* Possesses written authorization to conduct testing.

Unauthorized testing is prohibited.

Customer agrees to indemnify and hold harmless RDK from claims arising from unauthorized testing activities.

44. VULNERABILITY SCANNING

Vulnerability scanning services may:

* Identify known vulnerabilities;

* Identify configuration weaknesses;

* Generate risk assessments;

* Produce compliance-related reports.

RDK does not guarantee detection of:

* All vulnerabilities;

* All misconfigurations;

* All security risks.

45. MALWARE SERVICES

Malware services may include:

* Malware scanning;

* Malware monitoring;

* Malware cleanup;

* Blacklist review assistance;

* Reinfection investigation.

RDK does not guarantee:

* Complete malware eradication;

* Future prevention;

* Continuous protection.

46. RDKSEC SERVICES

RDKSec services may include:

* Security Monitoring;

* Vulnerability Management;

* Security Reporting;

* Website Protection;

* Threat Monitoring;

* SSL Monitoring;

* Compliance Assistance.

Security findings provided by RDKSec are informational and should be independently reviewed.

47. WEBSITE SECURITY SERVICES

Website Security Services may include:

* WAF Services;

* CDN Security Features;

* Vulnerability Scanning;

* Malware Monitoring;

* Security Header Monitoring;

* DDoS Mitigation Assistance.

Customer acknowledges that no security solution can guarantee complete protection.

48. PCI SERVICES

RDK may provide PCI-related services including:

* Vulnerability Scanning;

* Security Reporting;

* Compliance Assistance;

* PCI Monitoring.

RDK is not a Qualified Security Assessor (QSA) unless expressly stated.

RDK does not certify PCI compliance.

Customer remains solely responsible for:

* PCI DSS compliance;

* Cardholder data protection;

* Regulatory obligations.

49. COMPLIANCE DISCLAIMER

RDK services do not guarantee:

* PCI Compliance;

* GDPR Compliance;

* CCPA Compliance;

* LGPD Compliance;

* ISO Certifications;

* Regulatory Approval.

Customers remain solely responsible for satisfying all legal and regulatory requirements.

50. FEES & BILLING

Customer agrees to pay all fees associated with Services.

Fees may include:

* Registration fees;

* Renewal fees;

* Subscription fees;

* Service fees;

* Administrative fees;

* Taxes.

Failure to pay fees may result in service suspension or termination.

51. PAYMENT METHODS

RDK may accept payment through:

* Credit Cards;

* Debit Cards;

* Bank Transfers;

* Online Payment Gateways;

* Other approved payment methods.

Customer authorizes RDK to process payments using provided payment methods.

52. RECURRING BILLING

Certain services automatically renew.

Customer authorizes recurring billing for applicable services unless canceled before renewal.

Customer remains responsible for monitoring renewal dates.

53. PRICE CHANGES

RDK reserves the right to modify pricing.

Price changes may occur due to:

* Vendor increases;

* Registry fee increases;

* Infrastructure costs;

* Business requirements.

Where commercially practical, advance notice will be provided.

54. TAXES

Customer is responsible for all applicable:

* VAT;

* GST;

* Sales Tax;

* Withholding Tax;

* Similar governmental charges.

Customer shall not deduct taxes from amounts payable unless required by law.

55. REFUNDS

Refund eligibility is governed by applicable service-specific agreements.

Generally:

Non-Refundable Services

* Domain registrations;

* Domain renewals;

* Domain transfers;

* SSL Certificates after issuance;

* Premium DNS;

* Custom services;

* Professional services already performed.

Hosting Services

Eligible plans may qualify for limited refund periods where specifically advertised.

56. CHARGEBACKS

Customers shall not initiate chargebacks for valid charges.

Where a chargeback occurs:

RDK may:

* Suspend services;

* Terminate services;

* Recover associated costs;

* Assess administrative fees.

Administrative Fee

USD $35.00 per chargeback event.

Customer remains responsible for outstanding balances.

57. COLLECTION COSTS

Customer agrees to reimburse RDK for reasonable collection-related costs including:

* Collection agency fees;

* Administrative expenses;

* Legal fees;

* Court costs;

* Arbitration costs;

to the extent permitted by law.

58. LATE PAYMENTS

Accounts with overdue balances may be:

* Suspended;

* Restricted;

* Terminated.

Interest or late fees may apply where permitted by law.

59. PAYMENT DISPUTES

Customers must notify RDK promptly regarding billing disputes.

Failure to dispute charges within a reasonable period may constitute acceptance of the charges.

60. SUSPENSION OF SERVICES

RDK reserves the right to suspend, restrict, or disable any Service immediately, with or without notice, where reasonably necessary to:

* Protect infrastructure;

* Prevent abuse;

* Address security threats;

* Investigate fraud;

* Respond to legal requirements;

* Address policy violations;

* Protect customers;

* Mitigate operational risks.

Suspension may occur during investigations.

Customer remains responsible for all charges incurred prior to suspension.

61. IMMEDIATE SUSPENSION RIGHTS

RDK may immediately suspend services without prior notice where:

* Malware is detected;

* Spam activity occurs;

* Phishing activity occurs;

* Unauthorized access is suspected;

* Fraud is suspected;

* Court orders require action;

* Registry requirements require action;

* Security incidents require containment.

Emergency actions may remain in effect until investigations conclude.

62. TERMINATION

RDK may terminate Services:

* For material breach;

* For unlawful conduct;

* For repeated policy violations;

* For non-payment;

* For security reasons;

* For fraud;

* For operational necessity.

Termination may occur without refund unless otherwise required by law.

63. CUSTOMER TERMINATION

Customer may terminate services according to applicable cancellation procedures.

Termination does not:

* Eliminate outstanding balances;

* Create entitlement to refunds;

* Relieve obligations incurred prior to termination.

Customer is responsible for retrieving data prior to termination.

64. DATA DELETION AFTER TERMINATION

Following termination, RDK may:

* Remove Customer Data;

* Delete backups;

* Deactivate accounts;

* Reclaim infrastructure resources.

Retention periods may vary based on:

* Legal requirements;

* Regulatory obligations;

* Operational needs.

RDK is not obligated to retain Customer Data after termination.

65. INTELLECTUAL PROPERTY RIGHTS

RDK retains ownership of:

* Software;

* Platforms;

* Systems;

* Methodologies;

* Trademarks;

* Logos;

* Documentation;

* Reports;

* Security technologies;

* Proprietary tools.

Nothing in this Agreement transfers ownership rights to Customer.

66. CUSTOMER CONTENT

Customer retains ownership of Customer Content.

Customer grants RDK a limited worldwide license to:

* Store;

* Process;

* Transmit;

* Display;

* Backup;

Customer Content solely for purposes of providing Services.

67. FEEDBACK

Any feedback, suggestions, recommendations, or ideas submitted to RDK may be used without restriction or compensation.

RDK shall own all rights in improvements derived from submitted feedback.

68. CONFIDENTIALITY

Each party agrees to protect confidential information using reasonable care.

Confidential information includes:

* Technical information;

* Business information;

* Security information;

* Customer information;

* Proprietary information.

Confidentiality obligations survive termination.

69. PRIVACY

Personal information is processed in accordance with:

* Privacy Policy;

* Cookie Policy;

* Cookie Consent Notice;

* GDPR Compliance Statement;

* CCPA Privacy Notice;

* LGPD Privacy Notice;

* Data Processing Addendum.

70. DATA PROCESSING ADDENDUM

Where applicable privacy laws require data processing obligations, the Data Processing Addendum shall automatically apply and form part of this Agreement.

71. DATA PROTECTION

RDK implements commercially reasonable administrative, technical, and organizational safeguards designed to protect information.

No system is guaranteed to be completely secure.

72. FORCE MAJEURE

RDK shall not be liable for delays or failures resulting from:

* Natural disasters;

* Earthquakes;

* Floods;

* Fires;

* War;

* Terrorism;

* Labor disputes;

* Utility failures;

* Internet failures;

* Cyberattacks;

* Government actions;

* Events beyond reasonable control.

Performance obligations may be suspended during such events.

73. DISCLAIMER OF WARRANTIES

SERVICES ARE PROVIDED:

"AS IS"

AND

"AS AVAILABLE"

TO THE MAXIMUM EXTENT PERMITTED BY LAW, RDK DISCLAIMS ALL WARRANTIES INCLUDING:

* MERCHANTABILITY;

* FITNESS FOR A PARTICULAR PURPOSE;

* NON-INFRINGEMENT;

* ACCURACY;

* AVAILABILITY.

RDK DOES NOT WARRANT THAT SERVICES WILL BE ERROR-FREE OR UNINTERRUPTED.

74. LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY LAW, RDK SHALL NOT BE LIABLE FOR:

* LOST PROFITS;

* LOST REVENUE;

* LOST DATA;

* LOST BUSINESS OPPORTUNITIES;

* BUSINESS INTERRUPTION;

* CONSEQUENTIAL DAMAGES;

* INDIRECT DAMAGES;

* INCIDENTAL DAMAGES;

* SPECIAL DAMAGES;

* PUNITIVE DAMAGES.

75. LIABILITY CAP

RDK'S TOTAL AGGREGATE LIABILITY ARISING FROM ANY CLAIM SHALL NOT EXCEED THE GREATER OF:

USD $100.00

OR

FEES PAID BY CUSTOMER DURING THE THREE (3) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

THIS LIMITATION APPLIES REGARDLESS OF LEGAL THEORY.

76. INDEMNIFICATION

Customer agrees to defend, indemnify, and hold harmless RDK, its officers, employees, affiliates, contractors, and agents from claims arising from:

* Customer activities;

* Customer content;

* Policy violations;

* Violations of law;

* Intellectual property infringement;

* Unauthorized testing;

* Misuse of Services.

Including reasonable legal fees and costs.

77. EXPORT CONTROLS

Customer shall comply with:

* U.S. Export Administration Regulations;

* OFAC requirements;

* International export controls;

* Applicable sanctions regulations.

78. SANCTIONS COMPLIANCE

Customer represents and warrants that Customer is not:

* Located in sanctioned jurisdictions;

* Listed on sanctions lists;

* Subject to export restrictions.

RDK may suspend or terminate services where sanctions concerns arise.

79. DISPUTE RESOLUTION

The parties shall first attempt to resolve disputes through good-faith negotiations.

If unresolved, disputes shall proceed to binding arbitration.

80. BINDING ARBITRATION

Any dispute arising from or relating to this Agreement shall be resolved through binding arbitration.

Arbitration Venue

Albuquerque, New Mexico, United States

Language

English

The arbitrator's decision shall be final and binding.

81. CLASS ACTION WAIVER

Customer agrees that disputes shall be brought solely on an individual basis.

Customer waives participation in:

* Class actions;

* Collective actions;

* Representative actions.

82. JURY TRIAL WAIVER

TO THE MAXIMUM EXTENT PERMITTED BY LAW, BOTH PARTIES WAIVE ANY RIGHT TO TRIAL BY JURY.

83. LIMITATION PERIOD

ANY CLAIM ARISING FROM THIS AGREEMENT MUST BE COMMENCED WITHIN:

ONE (1) YEAR

AFTER THE EVENT GIVING RISE TO THE CLAIM.

CLAIMS FILED AFTER THIS PERIOD SHALL BE PERMANENTLY BARRED.

84. INJUNCTIVE RELIEF

Notwithstanding arbitration provisions, RDK may seek injunctive relief regarding:

* Intellectual property violations;

* Confidentiality breaches;

* Security threats;

* Fraudulent activity;

* Unauthorized access.

85. ASSIGNMENT

RDK may assign this Agreement to:

* Affiliates;

* Successors;

* Acquiring entities;

* Purchasers of assets.

Customer may not assign this Agreement without prior written consent.

86. MODIFICATIONS

RDK reserves the right to modify this Agreement.

Updated versions become effective upon publication.

Continued use of Services constitutes acceptance of revised Terms.

87. SEVERABILITY

If any provision is determined unenforceable, remaining provisions shall remain in full force and effect.

88. ENTIRE AGREEMENT

This Agreement together with all incorporated documents constitutes the complete agreement between the parties regarding the Services.

89. CONTACT INFORMATION

Legal Department

[[email protected]](mailto:[email protected])

Compliance Department

[[email protected]](mailto:[email protected])

Privacy Office

[[email protected]](mailto:[email protected])

Security Operations

[[email protected]](mailto:[email protected])

Customer Support

[[email protected]](mailto:[email protected])

Abuse Reporting

[[email protected]](mailto:[email protected])

Billing Department

[[email protected]](mailto:[email protected])

90. CORPORATE ADDRESS

8206 Louisiana Blvd NE, Ste A #8574

Albuquerque, New Mexico 87113

United States

91. OPERATIONAL OFFICE

67, Kurukuattala

Kadugannawa, Kandy 20300

Sri Lanka

92. FINAL LEGAL NOTICE

BY REGISTERING AN ACCOUNT, PURCHASING SERVICES, ACCESSING SERVICES, PAYING AN INVOICE, OR CONTINUING TO USE SERVICES PROVIDED BY RDK REVENUE LLC, CUSTOMER ACKNOWLEDGES THAT CUSTOMER HAS READ, UNDERSTOOD, AND AGREED TO BE LEGALLY BOUND BY THIS MASTER TERMS OF SERVICE AND ALL DOCUMENTS INCORPORATED HEREIN BY REFERENCE.

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