1. INTRODUCTION
RDK REVENUE LLC (“RDK”, “Company”, “we”, “our”, or “us”) respects your privacy and is committed to protecting personal information entrusted to us.
This Privacy Policy explains how we collect, use, disclose, store, process, and protect personal information when individuals visit our websites, use our services, communicate with us, or otherwise interact with RDK.
This Policy applies to:
Websites
Customer Portals
Hosting Services
Domain Services
Email Services
Security Services
Managed Services
Professional Services
Mobile Applications
Future Services operated by RDK
2. INFORMATION WE COLLECT
We may collect information directly from you, automatically through our systems, and from third parties.
Information You Provide
Examples include:
Full Name
Company Name
Email Address
Telephone Number
Billing Address
Shipping Address
Domain Registration Information
Support Requests
Account Credentials
Communications
Payment Information
When purchasing services, we may collect:
Payment Transaction Information
Billing Information
Invoice Information
Payment card information is generally processed by authorized third-party payment processors and is not stored by RDK except as necessary for operational purposes.
Account Information
We may collect:
Usernames
Account IDs
Service Selections
Subscription Information
Authentication Information
Technical Information
We may automatically collect:
IP Addresses
Browser Information
Device Information
Operating System Information
Session Information
Access Logs
Security Logs
Domain Registration Data
Where domain registration services are used, information may be collected and processed in accordance with:
ICANN Requirements
Registry Requirements
Registrar Requirements
3. HOW WE USE INFORMATION
We may process information for:
Service Delivery
Account creation
Service provisioning
Technical support
Billing administration
Security
Fraud prevention
Abuse prevention
Threat monitoring
Incident response
Communications
Service notifications
Security alerts
Support communications
Administrative notices
Legal Compliance
Regulatory obligations
Law enforcement requests
Contract enforcement
Business Operations
Reporting
Analytics
Service improvement
Operational management
4. LEGAL BASES FOR PROCESSING
Where GDPR or similar laws apply, processing may be based upon:
Contract Performance
To provide requested services.
Legitimate Interests
For security, fraud prevention, service improvement, and business operations.
Legal Obligations
To comply with laws and regulations.
Consent
Where consent is required.
6. INFORMATION SHARING
RDK does not sell personal information in the traditional sense.
Information may be shared with:
Service Providers
Cloud Providers
Payment Processors
Registrars
Email Providers
Security Vendors
Regulatory Authorities
Where required by law.
Law Enforcement
Pursuant to valid legal requests.
Professional Advisors
Including legal, accounting, and compliance advisors.
7. SUBPROCESSORS
RDK may utilize subprocessors to assist in providing services.
Current subprocessors may be listed in our:
Subprocessor Disclosure List
Subprocessors may change periodically.
8. INTERNATIONAL DATA TRANSFERS
Personal information may be processed in:
United States
Sri Lanka
Other jurisdictions where service providers operate
Where required, transfers may be supported by:
Standard Contractual Clauses (SCCs)
Contractual safeguards
Applicable legal mechanisms
9. DATA RETENTION
Information is retained only as long as necessary for:
Service delivery
Security purposes
Legal compliance
Business operations
Additional information is available in our Data Retention Policy.
10. SECURITY OF INFORMATION
RDK maintains commercially reasonable safeguards including:
Administrative Controls
Security policies
Access controls
Employee training
Technical Controls
Encryption
Monitoring
Authentication controls
Security logging
Physical Controls
Where applicable.
No system can guarantee absolute security.
11. CUSTOMER RESPONSIBILITIES
Customers remain responsible for:
Protecting account credentials
Maintaining backups
Managing user permissions
Securing customer-controlled systems
Security is a shared responsibility.
12. YOUR PRIVACY RIGHTS
Depending on applicable laws, individuals may have rights to:
Access
Request information regarding personal data.
Correction
Correct inaccurate information.
Deletion
Request deletion of information.
Portability
Request data portability.
Restriction
Request restrictions on processing.
Objection
Object to certain processing activities.
Withdrawal of Consent
Where processing relies upon consent.
13. GDPR RIGHTS
Individuals located within the European Economic Area (EEA), United Kingdom, or similar jurisdictions may exercise applicable rights under GDPR and UK GDPR.
Requests may be submitted to:
14. CCPA / CPRA RIGHTS
California residents may have rights including:
Right to Know
Right to Delete
Right to Correct
Right to Limit Certain Uses
Requests may be submitted through:
15. LGPD RIGHTS
Brazilian residents may exercise rights under LGPD.
Requests may be directed to:
16. CHILDREN’S PRIVACY
Services are not intended for children under thirteen (13) years of age.
RDK does not knowingly collect personal information from children in violation of applicable laws.
16. THIRD-PARTY WEBSITES
Services may contain links to third-party websites.
RDK is not responsible for:
Third-party privacy practices
Third-party content
Third-party security practices
Users should review third-party privacy policies independently.
17. SECURITY INCIDENTS
Security incidents are managed in accordance with:
Security Incident Notification Policy
Data Breach Response Plan
Information Security Policy
Where required by law, affected parties may be notified.
18. CHANGES TO THIS POLICY
RDK may update this Privacy Policy periodically.
Changes become effective upon publication.
Continued use of Services constitutes acceptance of updated versions.
19. CONTACT INFORMATION
Privacy Office
Compliance Department
Legal Department
Security Operations
Customer Support
CORPORATE ADDRESS
8206 Louisiana Blvd NE, Ste A #8574
Albuquerque, New Mexico 87113
United States
OPERATIONAL OFFICE
67, Kurukuattala
Kadugannawa, Kandy 20300
Sri Lanka
IMPORTANT NOTICE
This Privacy Policy describes how RDK REVENUE LLC processes personal information. Additional rights, obligations, and protections may apply depending on the services used, applicable laws, and contractual agreements. Customers using RDK services remain responsible for complying with their own legal and regulatory obligations concerning information they collect, process, or store through the Services.