1. Overview
This Acceptable Use Policy applies to all RDKREVENUE products, services, networks, servers, and customer accounts. You are responsible for all activity that occurs through your account, including activity by users, scripts, applications, or third parties using your credentials.
2. Illegal Content
You may not store, publish, transmit, or distribute illegal content or content that violates the rights of others. This includes child sexual abuse material, stolen data, counterfeit goods, unauthorized copyrighted material, threats, harassment, and content used to facilitate illegal activity.
3. Network Abuse
Prohibited network activity includes denial-of-service attacks, port scanning, unauthorized vulnerability testing, intrusion attempts, IP spoofing, credential harvesting, phishing, botnet command and control, and any activity that interferes with the stability or security of our network or other networks.
4. Malware and Security Threats
Hosting, distributing, linking to, or executing malware, ransomware, exploit kits, hacking tools, cryptominers without authorization, or malicious scripts is prohibited. We may isolate, suspend, or remove content to protect customers and the network.
5. Spam and Email Abuse
Unsolicited bulk email, purchased mailing lists, open relays, snowshoe spam, phishing, deceptive headers, and services that primarily support spam are not allowed. Marketing email must comply with applicable laws including CAN-SPAM, GDPR, CASL, and similar regulations.
6. Resource Usage
Shared environments may not use excessive CPU, memory, disk I/O, network, or process resources in a way that disrupts other customers. We may throttle, migrate, suspend, or request an upgrade for workloads that threaten service stability.
7. Enforcement
We may investigate suspected violations and take action including warning, content removal, rate limiting, suspension, termination, or law-enforcement referral. Severe abuse, fraud, or security threats may be acted on without prior notice.
8. Reporting Violations
To report abuse, email [email protected] or use our Report Abuse page. Include affected domains, IP addresses, timestamps, logs, screenshots, and a clear description when available.